Aftersales Manager Careers

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  • Aftersales Manager
    Ludlow Motors

    01584 876 444

    Bromfield Road, Ludlow
    SY8 1EN

  • Aftersales Manager

    Date Added:
    10 October 2023 

    Ludlow Motors 

    £35,000 - £45,000 

    Closing Date:
    23 October 2023 

    Contract Type:

    Job Reference:
    LUD Aft Manager 


    A unique opportunity has arisen in a family-run business at Ludlow Motors, Vauxhall & Suzuki main dealers, for an experienced and professional Aftersales Manager.

    Previous experience in the motor-industry is essential, as is a positive outlook and an excellent work ethic.

    - Overseeing the Service Advisors, Technicians and Support Staff within the service department

    - Effectively market and oversee sales.

    - Assisting the Workshop Controller & Service Advisors as and when required

    - Recruitment of members of the teams

    - Efficiently dealing with any customer issues and complaints

    - Regularly review processes for improvement

    - Monitoring and working to monthly, quarterly and annual targets

    - Ensuring the Dealerships high level of customer satisfaction is continued and monitored

    Experience Required

    - To be considered for this role, you will be in a similar role in a main dealer franchise and have experience managing, or be an experienced service receptionist/manager looking to take the next step

    - Knowledge and experience of the retail motor industry is essential, together with proven track record of achieving results both financially and in customer experience

    • You will be effective in man-managing, supporting and motivating colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction and the dealership’s reputation.

    Supplemental pay types:

    • Bonus scheme


    • Management: 2 years (preferred)
    • Vehicle Service Advisor: 3 years (preferred)
    • Vehicle Service Management: 2 years (preferred)


    • Full UK Driving Licence (required)

    · Starting with 22days holiday plus bank holidays
    · NEST Pension Scheme
    · Staff discount
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Contact Us: High Street Audnam Stourbridge DY8 4AQ, Tel: 01384 987 940

  • Worcester Carsales Ltd is acting as a credit broker and not a lender. We can introduce you to a limited number of finance providers and may receive commission from them for the introduction.

    Worcester Carsales Limited, T Wall Garages, High Street, Pensnett, Kingswinford DY6 8XB Company Reg 595935.

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